RETURNS

Custom made products are non refundable unless error on our part (ie. shipped wrong item or size) or due to a manufacturing defect.  If you feel a refund or concern with purchase please email sales@knc.com to obtain a RMA authorization.  Please let us know your email date of purchase, what you need return and why.  Once you receive the RMA number it must be written on your package. 

What can be returned: All returns must be in original condition, new and no noticable wear or tear.

What can not be returned:  No returns after 10 days of receipt of purchase. Items have worn and have noticable wear & tear.  Custom Log'd items can not be returned unless was a printer error. 

Returns for refund: Must be made within 10 days of receipt of purchase.

Shipping for products returned: All shipping costs for returning products must be paid by the returnee.  We do not reimburse return shipping charges.

  TO RETURN YOUR ITEMS

     1. Contact Customer support (Sales@knc.com) to obtain RMA (Return Merchandise Authorization) number. Please indicate if you want a refund or replacement.

     2. Write The RMA Number in conspicuous place on the outside of return parcel.

           KNC MARKETING- RETURNS

           8 E IRONGATE DRIVE
          WALDORF, MD 20602